Job summary

Posted on

Medical / Health Jobs; medical

Job type
Full Time

Career level
Experienced (Non-Manager)

Education Level
Associate Degree

Years of Experience
3 - 5

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Enrollment Specialist

Company: ReliableVA Staffing Solutions Location: Franklin, TN

Job description

Our client is seeking an Enrollment Specialist to identify and enroll members and educate them on the benefits of their organization.

• A successful Enrollment Specialist is self-motivated, conscientious, empathetic, and a creative problem solver. ‪

• Serves as an initial outreach from the company, primarily through tele-engagement

• Serves as liaison between the clinical team and the enrollment team

• Completes documentation for client contacts and member care plans

• Responsible for achieving set goals/Key Performance Indicators (KPI's).

Skills Required

  • Bachelor’s Degree or equivalent work experience
  • Ability to work in a fast-paced environment
  • Ability to problem solve in a proactive, creative manner while meeting deadlines.
  • Ability to work independently within a virtual operating environment and as part of a team.
  • Excellent communication skills.
  • Computer proficiency; must be able to type and navigate a Cloud-based environment and designated teleconferencing applications.
  • Experience with Microsoft Office – Word, Excel, Outlook
  • US Citizen/Greencard Holder
  • Drivers License
  • 2+years of enrollment experience

Preferred but not Required:

• Experience working with Salesforce and Therapy Notes

• Experience working within the behavioral health field

• Fluency in Spanish


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