Job summary

Posted on
04.13.2022

Category
IT / Software Development Jobs; Customer Service/Customer Support

Job type
Contract-to-Hire

Career level
Experienced (Non-Manager)

Education Level
High School or equivalent

Years of Experience
< 1

Ref ID
JY1649877367

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It service desk

Company: ReliableVA Solutions, LLC Location: topeka, fl

Job description

Summary

The client is looking for a few candidates to temporarily work at our IT Service Desk. We are looking for individuals who have a minimum of 6 months of experience working at a call center. These employees will take phone calls, create, and route tickets to the correct departments and assist in managing the Service Desk email account.

We are looking at a three-month temporary role and at the end of that, there would be potential to be considered for a full-time permanent role after evaluation.

Roles & Responsibilities

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Minimum Qualifications

  • 6 months of call center experience
  • Great customer service

  • Must report in regularly but would be eligible for a hybrid schedule after training – Topeka location
  • Must be able to pass a standard KBI background check

Preferred Qualifications

Required Skills

IT Service Desk

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