Posted on
04.13.2022
Category
IT / Software Development Jobs; Customer Service/Customer Support
Job type
Contract-to-Hire
Career level
Experienced (Non-Manager)
Education Level
High School or equivalent
Years of Experience
< 1
Ref ID
JY1649877367
Job description
Summary
The client is looking for a few candidates to temporarily work at our IT Service Desk. We are looking for individuals who have a minimum of 6 months of experience working at a call center. These employees will take phone calls, create, and route tickets to the correct departments and assist in managing the Service Desk email account.
We are looking at a three-month temporary role and at the end of that, there would be potential to be considered for a full-time permanent role after evaluation.
Roles & Responsibilities
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Minimum Qualifications
- 6 months of call center experience
- Great customer service
- Must report in regularly but would be eligible for a hybrid schedule after training – Topeka location
- Must be able to pass a standard KBI background check
Preferred Qualifications
Required Skills
IT Service Desk