Job summary

Posted on

IT / Software Development Jobs; Helpdesk/ Technical Support

Job type
Full Time

Career level
Experienced (Non-Manager)

Education Level
Associate Degree

Years of Experience
1 - 3

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Company: ReliableVA Solutions, LLC Location: ann arbor,mi

Job description

We are looking for a full-time Technician to support the installation, preventative maintenance and repair of hardware and software in Ann Arbor, MI. Our technicians are responsible for becoming subject matter expert resources to team leaders, providing prompt service to diagnose and troubleshoot arising issues as well as execute a preventative maintenance schedule for multiple pieces of equipment.
Coordinating with a small team to prioritize and collaborate in solving technical issues.
Setup and maintain computer equipment and perform planned preventative maintenance.
Create, maintain, and execute scripts to automate routine activities.
Diagnose and repair equipment failures and track using repair ticket system.
Troubleshoot software issues and recommend solutions.
Maintenance of Standard Operating Procedures and Work Instructions.
Vaccination required
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